Online Storage is Full, but

My online storage has now been completely filled (2GB), but I'm pretty sure my critical documents don't take up the full 2GB.  Something makes me think I have old documents in there that I don't need anymore--maybe even some photos that weren't supposed to be backed up in the first place.  

 

When I run Norton 360 (I'm using v. 2.5.0.5), it takes forever and a day to access my online storage bank.  When I do get in and I try to delete something, it takes forever and another day.  Not only that, my screen goes black (that's either a Windows issue or a video card thing, I don't believe that's Norton's fault).  So, basically, I'm looking for another way to delete my online storage.

 

I checked this thread (http://community.norton.com/norton/board/message?board.id=Norton_360&message.id=21672&query.id=413188#M21672), but I don't seem to have my Norton online storage bank listed as a separate drive (I'm not using v. 3).

 

Some people have mentioned a person may have to contact a Norton employee, but I imagine that's not the most convenient way to do it.  Can someone help me?  Is there a way to quickly delete my entire account and set up my backup again?

 

Thanks,

 

 

SlowRain

 

Message Edited by SlowRain on 01-10-2010 04:07 AM
Message Edited by SlowRain on 01-10-2010 04:08 AM