Operation Snap Volume is not currently enabled for this Volume

 

Error EC8F1780: Cannot successfully reconcile changes since last session.
 Error EC8F1771: Cannot enumerate the current drives on this system.
 Error E0BB0147: The operation 'Snap Volume' is not currently enabled for this Volume. (UMI:V-281-3215-6016)
Details: Source: Norton Ghost

 

Error EC8F1780: Cannot successfully reconcile changes since last session. Error EC8F1771: Cannot enumerate the current drives on this system. Error E0BB0147: The operation 'Snap Volume' is not currently enabled for this Volume. (UMI:V-281-3215-6016)
Details: Source: Norton Ghost

 

I have uninstalled and re-installed Ghost 15.0.1.36526 and I still get this message.  Non of my partitions show up as backup options.  I have attached partinfo.txt.  

 

Problems started 3/30/11 when I tried to clone a new hard drive using backups.  From that point on, SFC reported errors it was not able to fix, and Windows Update quit working.  Ghost was working, up until now.  Everything else is working.  

 

 

Your attachment didn't make it.  Please try that again.

Dave

I cloned the C drive using various backup images, but they all had the same issue...SFC reported errors and Windows backup would not function.

AmirP,

 

Just to clear this in my head. You restored an image of the Win7 partition, overwriting Win7. Is that correct?

 

Why did you restore the image? Was there a problem prior to restoring the first image?

The original reason for wanting to clone was to upgrade the hard drive from 500GB to 750GB.  In the process I accidentally deleted the operating system partition and thus had to rely on the backup images I had which where made using Ghost.  However, the Windows 7 Professional did not recover completely.  As I mentioned, SFC reported errors and Windows Backup did not work.

 

In checking the CBS.LOG file generated by SFC, I was able to confirm that the problems occured after restoring from backups.

 

I have tried 3 different backups from 3 different months, but they all behaved the same way.

 

I had Norton 360 running when the backups were made.

 

Today, Norton Ghost stopped working for no apparent reason.  

 

Error EC8F1780: Cannot successfully reconcile changes since last session.
 Error EC8F1771: Cannot enumerate the current drives on this system.
 Error E0BB0147: The operation 'Snap Volume' is not currently enabled for this Volume. (UMI:V-281-3215-6016)
Details: Source: Norton Ghost

 

Error EC8F1780: Cannot successfully reconcile changes since last session. Error EC8F1771: Cannot enumerate the current drives on this system. Error E0BB0147: The operation 'Snap Volume' is not currently enabled for this Volume. (UMI:V-281-3215-6016)
Details: Source: Norton Ghost

 

I have uninstalled and re-installed Ghost 15.0.1.36526 and I still get this message.  Non of my partitions show up as backup options.  I have attached partinfo.txt.  

 

Problems started 3/30/11 when I tried to clone a new hard drive using backups.  From that point on, SFC reported errors it was not able to fix, and Windows Update quit working.  Ghost was working, up until now.  Everything else is working.  

 

 

Thanks. More details needed I'm afraid. I see you are now using the 750 GB HD. Were you using Ghost 15 to upgrade from the 500 GB to the 750 GB HD? Or another app? Which method did you use? Copy Drive or image/restore?

 

Have you tried restoring an OS image to your 500 GB HD to see if Win7 works properly?

 

What brand is your computer? I just noticed an anomaly in your partinfo. Your geometry is reported as 240 heads in one section and 255 heads in another.

 

Yes, I was using Ghost 15 to upgrade from the 500 GB to the 750 GB.  I used the image/restore method.

 

Yes, I have tried restoring to the 500 GB as well, but same issues.  

 

The computer is a Lenovo R500 Laptop with Windows 7 Professional preinstalled on it.

AmirP,

 

Lenovo laptops have 240 heads geometry (as I understand) but your partinfo shows two types of geometry. Weird. I'll have to think about this.

 

Restoring to the 500 GB HD was a good move. It should have worked but it didn't. Have you checked for viruses/rootkits? Were there hidden partitions on the 500 GB HD?

While Brian is thinking about it, I'm curious about something.

 

Windows 7 always installs a hidden "System Reserved Partition" unless the user specifically does an installation to prevent it.  Also, OEM's like Lenovo always seem to have extra partitions as well for tools or recovery.

 

Did you use some kind of third party tool to remove these partitions and resize the windows partition to take up that free space?

 

Or did you create a partition and then install Windows 7 into it as a clean installation from a retail install disk?

 

Dave

The hidden partitions still exist on the 500GB drive.

 

I don't want to do a clean Win7 install if I can avoid it.  I will have to re-install everything...

AmirP,

 

Just a thought but you have restored images taken months ago when your computer was working normally and restoring these images doesn't result in a normally working computer. Did the images Verify when they were taken? Do they Verify now?

 

Maybe something has happened to your computer since the images were taken or maybe the images aren't 100%. Faulty RAM can do strange things to images. Can you check your RAM? eg overnight testing with Memtest and WinDiag.

 

Do you have other RAM modules you can use as a test to see if the images will restore correctly?

Per Brian's suggestion, I retried to clone the 500 GB drive from a backup image using Ghost.  At first the OS failed to boot, but when I booted with a Windows 7 DVD and repaired the startup, it worked well.  Now I have a 500 GB drive that boots Win 7 with all my settings and there are no SFC problems reported and Windows Update works.  Back to square one.

 

All my attempts to move the operational 500 GB OS to the higher capacity 750 GB drive have failed.  I have tried Norton Ghost both with drive copy and image and then restore.  I have also tried Windows 7 image backup and each time, the 750 GB OS has SFC reported problems and non-functioning Windows Update.

 

Any ideas why migrating the OS to the 750 GB drive is not working?

How did you get the other partitions and data on the larger drive?

Did you at any point have that drive in an external case connected by USB or has it only been connected to the motherboard of the system?

 

Dave

 

Edit- To try to clarify my question, I'm thinking that the large drive must have been partitioned somehow other then entirely through the Lenevo laptop.  All the partitions on that drive show as 255 heads.

Either it was done on another system with 255 heads, or in an external case, or with a third party tool that did it incorrecly.

 

 

The large drive has always been in an USB 2.0 enclosure.  I always start any Ghost process with an empty partition (deleting any existing partitions using Disk Management).  I only have the ability to attach one hard drive to the Lenovo laptop motherboard.

 

If it's possible to run Ghost off a DVD, I can try the reverse (500 GB in the external enclosure and the 750 inside the laptop).

AmirP,

 

Dave has asked some interesting questions. Can you post a partinfo of your 500 GB HD?

Brian-

Lets say you created partitions using an external drive (255 heads).  The partition boundaries would be set using the geometry of 255 heads.

Then if you deleted a partition and created a new one when the system was in the Lenovo (240 heads) would the ending boundry (starting boundry of second partition) be aligned for both partitions?

 

Would such a point be correct in both geometries, the end of a 240 head partition and also the start of a 255 head partition?

Or would there need to be a little tiny bit of unallocated space between the two?

Dave

Dave,

 

I only have a basic understanding of "geometry". If you restore an image to a HD that isn't seen in its correct geometry then the OS is unlikely to boot when the HD is placed in the computer and if it does boot the OS can be unstable. This seems to apply here. The Lenovo geometry is 240 heads and the image was restored to a 255 heads environment (USB external HD).

 

Have a read of this.....

 

http://radified.com/cgi-bin/yabb2/YaBB.pl?num=1290692291/90

 

 

What I'm getting at is that I don't see how the partitions could be correct.

 

As I understand it, (and I don't understand it very well).  Any point on a hard drive is determined by

Cylinders X Heads X  Sectors per track

 

Since 255 is an odd number and 240 is an even number, I don't see how a partition boundry could always be correct for both geometries.

 

Even if you delete the first partition, Ghost may be using the existing boundry (aligned for 255 heads) and the partition may be ending up incorrect because of it.

 

Personally, I think you need to start over.

I think the drive has to be correctly partitioned from scratch while attached directly to the Lenovo.

I would put the large drive in the laptop and using the Ghost recovery disk run diskpart to wack the drive clean.

Then reboot and use diskpart again to make the partitions.  At that point I may only make 2 partitions.

Then and only then would I put the drive in the external case and write the image to the second partition.

Then with the large drive back in the laptop I would delete the first partition and resore the image on the second partition into the free space.  I may even choose to not expand the image at that point.

After booting to windows and making sure everything worked I would use diskpart to delete the second partition, expand the first partition and then create all the other partitions.  Then I would put the old drive in the external case and copy the data onto the new partitions.

 

Thats what I would do but lets wait until Brian can comment., he is the expert.

Dave

http://radified.com/cgi-bin/yabb2/YaBB.pl?num=1128609708/21#21

 

See Reply #21 regarding instability.