Opzeggen en refund

[G_Br]

Hi I would like to cancel my automatic renewed subscription. Do i get a refund for the remainder period?

[bjm]

are you United States?

Cancellation & Refund Request here

Annual subscriptions (one-year term or more):

• Under our 60-day Money Back Guarantee, the purchase of an annual subscription is eligible for a full refund, if requested within 60-days of the date of purchase.
• Each annual renewal is also eligible for a full refund, if requested within 60-days of being charged.

• Cancellation & Refund Request here
• Cancel the Norton plan in-app purchase from Apple App Store, Google Play Store, or Microsoft Store here

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• Norton Cancellation and Refund Policy here
• FAQ: Norton subscription and renewal here
• Learn more about your automatically renewing subscription here

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• How to request a refund for an annual renewal fee here

Users may cancel subscription renewal anytime and delete their billing profile.
Users that do not want automatic renewal are urged (by users) to Unsubscribe and Delete their payment profile…~65++ days ahead…far enough ahead to avoid being billed.

• Stop your Norton subscription from automatically renewing here

When you stop your subscription from automatically renewing:

• Your subscription will continue through the end of your already paid subscription term, after which it will end and not automatically renew.
• It typically takes a few hours from your request for the change to take effect.
• Extra benefits. No extra cost. may end when you stop your subscription from automatically renewing

[G_Br]

Hi. Thank you for responding. I am from the Netherlands/ My automatic renewed subscription end 5 april 2026. I already stopped automatic renewel, but i understand that as a dutch national i can also get a pro-rated refund of the days left in the renewed subscription, beginning the month after the request is made/ I wonder how to iniate that..

[bjm]

@G_Br

Hi. Thank you for responding. I am from the Netherlands/ My automatic renewed subscription end 5 april 2026. I already stopped automatic renewel, but i understand that as a dutch national i can also get a pro-rated refund of the days left in the renewed subscription, beginning the month after the request is made/ I wonder how to iniate that..

Hello @G_Br
Yes, refund policy may vary by location.
Did you try submitting your request via Cancellation & Refund Request here

Cancel your subscription contract and request a refund - Germany, Netherlands & the UK only ›

You may cancel your subscription contract and request a refund under the below terms. Upon cancellation, you must uninstall and delete all copies of the software from your device(s).
Annual subscriptions (one-year term or more):

• Under our 60-day Money Back Guarantee, the purchase of an annual subscription is eligible for a full refund, if requested within 60-days of the date of purchase.
• Each annual renewal is eligible for either:
  • A full refund under our 60-day Money Back Guarantee, if requested within 60 days of being charged.OR
  • After the expiration of the 60-day Money Back Guarantee, a pro-rated refund of the days left in your renewed subscription term, beginning the month after you request the refund.
• The purchase of a Norton Ultimate Help Desk 1-device annual subscription is eligible for a full refund, if requested within 60-days of the date of purchase, or in the case of an annual renewal, within 60-days of being charged, provided that in either case services have not yet been redeemed.

https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN

[bjm]

Hello @G_Br