Outbound Email is Always Being Scanned

Norton Security | Norton Internet Security
1

I have NIS version 18.5.0.125. (I think this is 2011)

 

I have been having a problem where emails that I am sending out generate an error in NIS and I have to resend. I discovered that I could turn off the outbound email scan and that seems to fix the problem. That is until NIS turns it back on...Even when I set the change to be permanent, it doesn't stick for more than a day or so.

 

Any ideas?

 

Windows Vista Home Premium SP2

64-bit

2

Hi,

 

can you please let us know which email client and version do you use that has the problem?

Thank!

3

Hello kingjq

 

Welcome to the Norton Community Forum

 

Can you also tell us which ports are being used to send and receive your emails. Thanks.

4

Client: Outlook 2010

Version: 14.0.5128.5000 (32-bit)

5

Outlook is using ports 110 for incoming and 25 for outgoing.

6

Hello kingjq

 

Can you please tell us what this error is and possibly take a screen shot of it ? You can post it using the little tree located 3 icons away from the smilie. Thanks.