packed.generic.200

Hi

 

I have one of our computers infected with packed.generic.200 - Norton cannot remove it, I have also tried to remove it by shutting down system restore as advised on the website, this doesn't work either.  Have tried to remove the infected file uaciydukdli.dll with a stinger, this doesn't work either (cannot find the file).

 

I'm at a loss!

 

any help would be appreciated