Page fault in nonpaged area BSOD after 2010 to 2011 upgrade

The saga continues...

 

Struggled for months trying to figure out what was eating my meager dial-up bandwidth, I installed a protocol analyzer to find out what it was.  The culprit turned out Norton 2010 upgrading automatically to 2011.  There was no progress bar or method to halt/resume the download, or even indicate an upgrade was even occurring.

 

Thanks to help from kind members of this board, I did an overnight manual download of NAV-UPGRADE-ESD-NoDefs-18-1-0-37-EN.exe (85MB) and ran it from my hard drive.

 

That fixed it.  After months of near useless internet I was now back online, but there are two lingering problems.

 

1)  I'm now getting "Page fault in nonpaged area" BSOD every other day.

 

2)  Live update will not complete.  I'm on dial-up, so I do these over night in the days following the 2011 installation.  The first were huge overnight def updates, but at least they successfully completed.  The last one (a little smaller at about 57MB) says it downloads but it never completes.  After multiple failed attempts at liveupdate, my antivirus defs are now a whopping 27 days old.

 

 

My specs:

 

- Windows XP SP3

- Dell 8300 desktop

- NAV 2011 version 18.5.0.125

 

Any ideas?