Password Issue

Archive
1

Upgraded from the beta and subscribed to the full edition, now it won't accept my password when trying to login int to anti-theft?

How can I reset or who do I contact?

Thanks.

 

 

Nevermind, uninstalled and reinstalled gave me the setup option.  Strange is the password displayed in the test screen was my old password and not the new.

 

Is this the only place to get support....I hope not!

2

It would help to know the device and version of Android as well. 

3

Upgraded from the beta and subscribed to the full edition, now it won't accept my password when trying to login int to anti-theft?

How can I reset or who do I contact?

Thanks.

 

 

Nevermind, uninstalled and reinstalled gave me the setup option.  Strange is the password displayed in the test screen was my old password and not the new.

 

Is this the only place to get support....I hope not!

4

Droid X 2.3.3

5

I'll see if someone can reproduce the problem. 

6

I asked an Engineer to test this and we didn't see the same behavior.  This was likely due to some sort of file corruption.  Unfortunately that's something that can happen and are impossible to predict.