Hi, Ive just loaded NIS 2001, clicked update during installation so dont know if im running NIS 2001 or 2012, but its version 19.1.1.3
My problem is registration - I cannot recall my old password. I've gone through the password reset process 4 times, keep receiving the reset link email from norton, but then get stuck as the email links to a page which doesnt load - I get a blank page except for the text at top left stating "error unspecified" - btw, I have cut & pasted link int , in chrome & explorer on windows 7 and also safari on an iphone - all same result.
Any ideas, or anyone know how to email a human at norton technical, rather than get their interactive computer help support?