Password reset

Archive
1

Good afternoon.  I purchased a laptop on the subway last ev3ning. I don't know the password. There is something that says Bios that disabled. I was wondering if i restored the computer to original factory settings if that would allow me to change password and gain entrance. I called computer geeks and they said it could be done for $80. It seems pricey . I paid $700 for the laptop. any suggestions?

 

2

Hi all, I am after a bit of advice. I have recently purchased another yearly subscription of Norton 360. For me to activate it I need to sign into my Norton account but I have forgotten my password so I have requested a password reset. I received the email entitled: Forgot your Norton Account password? So I click on the link that is in the email but it takes me to the Norton Account homepage and it just asks me to sign in but I can't do this as I don't remember my old password so I can't request a new password to sign in with.

 

Any help would be appreciated.

 

Regards

Mark

3

Hi Dick. Its all sorted now thanks.

 

Regards

Mark

4
Markalfa wrote:

Hi Dick. Its all sorted now thanks.

 

Regards

Mark

Great, can you click on an 'accept as solution' button so we can close this thread?

Thanks

Stay well and surf safe