I have Norton Security Suite for Xfinity. Well today I got an error message when I started my computer and was told to reinstall Norton which I did. I then did a live update which was successful, but it said a patch was available. I installed the patch and all went well. I then went to live update again and all went well but again it said patch available. This has happened several times so what am I doing wrong?
Good to hear you're up to date. Thanks for letting us know.
Thanks for the tip as it finally said no updates after 2 more patches.
If the version you installed was an older version it would be normal to receive patches a few times, depending on how old the initial version was.
Just run Live Update, restarting where required, until no more updates are available.
Norton Security Online (NSO) is the name of the product offered for free by Comcast.
https://community.norton.com/en/comment/8274521#comment-8274521
Please confirm you ran machine Restart (not machine Shut down) -
https://forums.xfinity.com/t5/Anti-Virus-Software-Internet-Security/bd-p/13
Last week we made some minor backend changes and performance improvements to Norton Browser protection feature. Update was released via LiveUpdate and reboot less patch update. Note: No version change for this patch update.
we can imagine .....Norton Group Core (Norton Core Group)
an internal abbreviation for the Norton core products (Norton Security, Norton Internet Security, Norton 360).
... internal abbreviation may not stand for anything other than an internal designation
bjm_:FWIW ~ had occasion to reinstall. May be related, maybe not.
What is this NGC shortcut? Full name?
Hi @GennadyKatz
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Thanks
Related with atack by fxsmp? :D
Not all patches will change the product version number.
Hi @GennadyKatz,
Do pics look familiar?
NGC is an internal abbreviation for the Norton core products (Norton Security, Norton Internet Security, Norton 360).
https://community.norton.com/en/comment/7251961#comment-7251961
FWIW ~ had occasion to reinstall. May be related, maybe not.
How long since you last started your computer before you started up this morning. If you had not started the computer for some days it could be you just got the last patch that was released.
All: My history shows 8 live update sessions since login this morning. The biggest was at boot time ( 6 files ), no patch seen nor reboot required. N360 Deluxe w/VPN 5 devices, version 22.17.1.50. @GennadyKatz
When you said you opened "View Summary", are you looking in your Norton "History" under "Live Update" in the drop down menu. There would be some info there regarding each live update session you have had today and can be reviewed. Was a reboot required when you received the patch?
Krusti13,I have the NS
Do you have the New Norton 360? Maybe it was the update to the included VPN.
Okay. Thanks
Lets hear from Community
Yes.Fully updated.I opened View Summary.No information about this patch
Okay....was 22.17.1.50 fully updated?
Okay....what does View Summary say?
Okay...what does LiveUpdate History say?
*Version number does not change with every patch.