This past Monday, a patch was downloaded (apparently for the Norton Toolbar for Firefox 17. And I neither use the 32bit nor Firefox browser.) After the patch was applied, I lost the NIS2013 icon in the System Tray. If the patch was rebootless, it meant I had to reboot to get the icon to resurface.
After the reboot, I could connect to my ISP and update my browser's (PaleMoonx64) add-ons. But I could not connect to any website. After an involved troubleshooting, I was left with a fresh install of NIS version 20.1.1.2. When I couldn't update that version further, I waited out whatever was affecting my ISP.
After the interlude, I was able to update through several downloads and reboots to 20.2.1.19 and the repaired Norton toolbar update patch.
A few days ago, NIS (on its own) re-activated my software through a rebootless patch. That was scary. I also thought that my reinstall had corrected the rebootless patch that required a reboot.
Moments ago, I was presented with another rebootless patch. Lo and behold, the NIS System Tray icon is missing, along with the other icons requiring customized settings. That meant a reboot just to get the icon back.
What was the rebootless patch for? Will I be "hassled" needlessly with these weekly rebootless patches? And will the rebootless patch ever be fixed so that it is truly a rebootless patch?
Windows 7x64 Home Premium
I ran into this today as well with NIS 2013. Reading a new patch came out today. I have another user on my machine. They use a standard account and I use the admin account. This is with Windows 8 64 bit. Imagine my dismay when I log in today and have no Norton system tray icon. Completely gone. How do I even know if the product is still working or not when the other user was using my machine in the standard account? I went ahead and restarted my pc. Logged back in and it came back.
BTW, logging off and back on should do the trick.
^ That did not work for me. Only a reboot fixed it.
This past Monday, a patch was downloaded (apparently for the Norton Toolbar for Firefox 17. And I neither use the 32bit nor Firefox browser.) After the patch was applied, I lost the NIS2013 icon in the System Tray. If the patch was rebootless, it meant I had to reboot to get the icon to resurface.
After the reboot, I could connect to my ISP and update my browser's (PaleMoonx64) add-ons. But I could not connect to any website. After an involved troubleshooting, I was left with a fresh install of NIS version 20.1.1.2. When I couldn't update that version further, I waited out whatever was affecting my ISP.
After the interlude, I was able to update through several downloads and reboots to 20.2.1.19 and the repaired Norton toolbar update patch.
A few days ago, NIS (on its own) re-activated my software through a rebootless patch. That was scary. I also thought that my reinstall had corrected the rebootless patch that required a reboot.
Moments ago, I was presented with another rebootless patch. Lo and behold, the NIS System Tray icon is missing, along with the other icons requiring customized settings. That meant a reboot just to get the icon back.
What was the rebootless patch for? Will I be "hassled" needlessly with these weekly rebootless patches? And will the rebootless patch ever be fixed so that it is truly a rebootless patch?
Windows 7x64 Home Premium