Wondering if someone from Symantec can give some insight into this..
I have a copy of the whole transcript - but basically I went online to renew. I had a question about the difference between 360 and the other option (security premium) so started a chat to ask about the difference.
because I was helped - I wanted to return the favor in case the person on the chat worked on a commission so when she offered to place the order (with some special discount) I went ahead.
But we got into questions including what two passwords I have are. One is my Paypal password.
I'm curious if I was really talking to someone from Norton now. If so wow! If not I'm still in a bit of 'awe' because the chat link I pressed was on the norton subscription renewal page or so I thought.