PC anywhere S.O.S.

hi all. I wish to check on how to use this software on a home basis. Currently i have a laptop and a desktop connected to internet via a router. I have installed the software to my laptop and tried to connect to the desktop via the IP address obtained from the desktop command prompt. however i still cannot connect. is there anywhere which i have gone wrong? or is there anything which i need to do? can someone kindly lend a helping hand pls…