PC Vulnerable Re No way to sign out on NIS Desktop

HI, Thanks in advance for helping out. Since I have had NIS 21.2.0.38 I have not been able to sign out on my Desktop Program Interface. I am very concerned because I can open my Norton Account and Manage Norton Accounts, online and with no need to sign in. I sign out of the the above and it seems to work… Says signed out but this is false as once again I can not sign out on Desktop. So, I am back to opening my Accounts as above with no password and all my information is available. A product to keep me safe is risking my security in all areas. This is how it began. I used my password to open settings because I could not see how to open my safe. No info there, so I closed settings and opened my Account. PC went online and from there I opened the safe. I was just trying to update the passwords in it and add new ones. All went well. Since then I tried to close the program as above after seeming signing out from my online account and management account. Still the sign out spot on Desktop program , at the top Right, shows my email address and says I am signed in. I try to sign out and it hangs continually each time. I rebooted my PC to no avail. So, anyone or any intruder has full access to all my account information as the online sign out were false. They can get to Norton accounts them with no PW. The head of this Issue. Tony W. has asked for complete information regarding this known problem. I hope this helps as I will have to change my anti virus product if it is this unsafe. Am I correct that having direct access to my Norton account. and management account is very unsafe? . I need help. Thanks in advance, atHome34