pcAnywhere v12.5 Windows 7 authentication issue

If I reboot my PC, I can get connected to the remote pcAnywhere host.

Once I disconnect and try to reconnect, the modems connect but then the pcAnywhere remote hangs on the authentication portion of the connection. It will not get past this point.

I can shut down pcAnywhere and try again but it still fails to complete the authentication and connect.

I've tried 2 different modems (external USR and USB modem) and both have the same issue.

If I reboot my PC, the connection will work again once.

 

OS: Windows 7 Pro 64bit

pcAnywhere v12.5

 

If I reboot my PC, I can get connected to the remote pcAnywhere host.

Once I disconnect and try to reconnect, the modems connect but then the pcAnywhere remote hangs on the authentication portion of the connection. It will not get past this point.

I can shut down pcAnywhere and try again but it still fails to complete the authentication and connect.

I've tried 2 different modems (external USR and USB modem) and both have the same issue.

If I reboot my PC, the connection will work again once.

 

OS: Windows 7 Pro 64bit

pcAnywhere v12.5