PCEU Ransomware

Hello all!

 

I'm hoping someone is able to help me.

 

My computer has recently become infected with the PCEU virus/trojan/ransomware, and I am unable to remove it.

 

The main symptoms that I'm having are that a screen appears when I turn my computer on stopping me from doing anything. Also, I cannot use any of the safemode variants. I have tried both Kaspersky Recovery Disk, which doesn't appear to load correctly, and also using System Restore, which claims to have completed successfully, but then I only get a black screen upon start up.

 

Please can someone help me to remove this virus?

 

Thank you for taking the time to handle my reuqest.

 

Kind regards,

 

Lu