The performance monitor is disabled. I click it on, click apply, and OK. When I open the window again the monitor is disabled. I am locked out of support by chat and telephone. Help!
The performance monitor is disabled. I click it on, click apply, and OK. When I open the window again the monitor is disabled. I am locked out of support by chat and telephone. Help!
Hi AuntJean,
In addition to the above required info, can you please do the below as well and let us know the if you are still facing the issue.
Go to Settings>>Administrative Settings>>Performance monitoring. Switch OFF this and click apply and then Switch it ON again and then click apply and check the Perf UI is enabled?
Thanks,
Ashwini.
Did you mean Settings>>Miscellaneous Settings>>Performance monitoring? I have no Admin settings.
I am sorry about that.. Yes i meant the same!! 
I have the same issue... What can I do?
Hi joaocb40 Have you tried the steps above regarding switching ir off/on? you may also give Run Live Update a go too.
Yes, I have tried those steps but only a reboot can solve the issue, until it happen again.
Any news about this issue?
Hi! All,
For everyone experiencing this issue: Are you using the ID Safe?
Tech83 :)
Yes, I'm using ID Safe.
Hi! Joaocb40,
Sorry, if I got your screen name wrong. Please log into the ID Safe and perform a backup of the ID Safe Data (file type of your choice) and store it in a safe location. Please let me know when you complete this.
Tech83 :)
Hi! Joaocb40,
Sorry, for the delayed response I've been out ill for the past couple days. I need to know do you have an installation disc or is your Norton a downloaded version? The repair method differs based on what you have.
Tech83 :)