Permit a file i trust on norton 360 v5.0

Norton Security | Norton Internet Security
1

Hi,

 

Can you please let me know how do I allow norton 360 v5.0 to permit a file i trust?

 

As per the image below, I trust the keygens that I receive, but I cannot use anything as I get a message similar to this.

 



 

Please help



 

Thanks

Dan