Phurix vs Norton

We're having some problems with Norton and are tring to get it resolved.

 

We tried to sign up to Norton SafeWeb however have never received the activation email and were unable to login.

It seems that we are able to receive the password reset email, but not the activation email.

 

I signed up here: https://safeweb.norton.com/signup

I cannot login here: https://safeweb.norton.com/login

It says: "Please activate your account to login."

But I can login here: https://www.mynortonaccount.com/

 

It is strongly recommend that you contact me immediately.

 

Thank you.