The low cost company that I use for dialup only allows 4hr of connection at a time.1 minute later another 4 hr session. In the past Norton gets about 60meg in and then looses the completed data at 4 hrs. I have DSL right now but am planning on going back to the cheap brand isp when my DSL deal expires. The Norton products won't be abele to be updated when I do this. Right now I am beta testing Norton360. And I love the product.. I would purchase it after the beta, if this problem weren't destined to reappear.