Please HELP need to remove Online Family

How do you remove Online Family?  I forgot the email and password .

Hi ericgchan,

 

Let's try the follow steps first to see if they help.

 

1. Click “Member Sign In” button at https://onlinefamily.norton.com/familysafety/loginStart.fs

2. Click “Recover it here” link under “Forgot you password?”

3. Enter the possible email address that you might have used for your Norton Online Family account

4. Click “Retrieve Password” button

 

A temporary password should be sent to your email account if that's the one you used for your NOF account.

 

Since you don’t remember the exact email address you used to create the account, you could repeat step3 & step4 using the possible emails you might have used.

 

If you have any questions, please let us know.

 

 

Thanks,

Katie