Hi all,
I have received a virus from a conversation in MSN messenger and it was sent to me via a link to an image.
Link : h--p://img88..mn/865968/imgod.jpg
It says as a .jpg file in the link but opens to be a .pif file.
The virus seems to be sneding this link to my other contacts now.
I ran a Full System Scan but nothing seems to be detected, could anybody please help to solve this situation?
Thank you very much!!! (:
hi ohmygoodness28,
Which version of Norton are you running? For now, please do the following:
Download the free version of Malwarebytes from this link:
http://www.malwarebytes.org/mbam.php
If the malware tries to prevent you from downloading the program from the site above, please go to this download location:
http://www.filehippo.com/download_malwarebytes_anti_malware/
Install Malwarebytes, launch the program and go to "Update"; click on "Check for Updates" and let it download the definition files. Then go to "Scanner" and have it run a full scan. When Malwarebytes has finished the scan, it will automatically generate a log in a Notepad file, which will pop up on your screen after the scan. On this window of the Notepad file, please go to "File", then to "Save as"; type in a name, save the file to, for instance, your desktop, then post it over here by using the "Attachments" feature when you write your next post.
To delete what Malwarebytes has found, click on “Show Results” after scanning has finished. Ensure that the threats picked up by Malwarebytes are marked with a tick, then click on "Remove Selected".