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I’m only able to answer part of your question about the transactions! I’m sure someone else will be able to answer the rest! Transactions doesn’t mean purchases. It can also be signing in to online banking and other secure sites etc. Every time this happens, the number of sites protected will increase!
Hi McStick 
Thanks!
I Guess.... I just need to find out about my blocked programs now 
I think something else is wrong, Norton is not so bad when it comes to identifying legitimate files,Infact we could say NIS2008 does not blocks many files as other Av's Does , norton has a huge database of files,
Other Av's may popup a lot
Hi
adi_dmj wrote:I think something else is wrong, Norton is not so bad when it comes to identifying legitimate files,Infact we could say NIS2008 does not blocks many files as other Av's Does , norton has a huge database of files,
Other Av's may popup a lot
I haven't had any Pop Ups from Norton saying I've got an infection
I Really Think NIS 08 ... Is accidentally blocking part of these legitimate 3 programs
1/ My - Quickplay Software
2/ My Laptops - Track pad
3/ My - Bluetooth Mouse
These 3 Blocked Programs are listed in - Transaction Protection
All I know is...
1*
My Quickplay software has been hanging on Start Up from day one.
And Norton has the Quickplay Service listed as a Keylogger
Note!
Quickplay is the preinstalled software... Required for watching - Blue Ray Disks.
Music
TV
And other Media
I am supposed to be able to launch Quickplay without even starting up Windows.
I've Googled this problem -And found... I'm not alone!
2*
My Laptops Track Pad
NIS 08 also has my Track Pad listed as a Keylogger
3* My HP - Bluetooth Mouse
No wonder I had so much trouble getting it to install.
Note!
I had noticed NIS 08 pauses on my mouse when it scans.
Then it says - 1 Item Requires Attention
But the Item is only a - Tracking Cookie
I don't know what the Tracing Cookie was ... I just let NIS 08 - Fix!
Next time NIS 08 Scans... I'll check what the Tracking Cookies are.
Again NIS 08 ... Also has my Bluetooth Mouse listed as a Keylogger
Please can someone from the Symantec staff advice me what I should do?
Is it safe to unblock these 3 programs from - Transaction Protection
Thank You!
Hi
Me Again!
I Thought I Should Mention...
My New Laptop...
Hewlett Packard
HP : DV7-1055ea
Vista : Home Premium - 32bit
SP1 : YES - Preinstalled With Vista ( Not Updated! )
Hard Drive : 500GB ( 2 x 250 )
CPU : Intel - Core 2 Duo ( 2.53 GHz )
RAM : 4 GB
* Security : My Laptop Came Preinstalled with... 60 Day Trial Of - Norton Internet Security 2008
** This is what I'm using... And Having Problems With!
Anything else you need to know...
See Here : http://h10010.www1.hp.com/wwpc/uk/en/ho/WF06b/321957-321957-3329744-64354-64354-3744231-3758295.html
This Person ( Blue452 ) Has A Very Similar Problem...
Here : http://community.norton.com/norton/board/message?board.id=nis_feedback&thread.id=7279
Can someone from the Symantec staff... Please - Help Me!
Thanks!
Hello Zana,
I'm researching this issue and will let you know when I have more information.
Hi Tim
Thanks!
Unfortunatly...
Starting to think no one was going to help me....
Just an hour ago... I - Un-Blocked / Allowed - These 3 programs
In frustration... I just didn't know what else to do
Did I do the wrong thing?
One Other Thing...
I also get a strange feeling - It's NIS 08 ... Freezing - Causing Problems ... With IE7 and Windows Explorer 
IE7 works absolutely fine... Most of the time!
But once it's crashed - Once ... It carries on until I Restart the Laptop.
Why Do I Think NIS 08 Is Doing This?
Because...
When I Exit - IE7 it always Hangs slightly.
I know this is caused by NIS 08 ....
Because when I had N360 v2 on my Desktop computer ... N360 v2 used to cause the exact same hang.
Also...
I just get the strangest feeling NIS 08 is causing this brand new laptop ... Lots of silly little problems.
I do actually like - Norton 
I just wish Symantec would get it right for once.
Where Norton is concerned ( Inc... NIS 07 - N360 - N360 v2 and Now... NIS 08 )...
I've had 12 months of nothing but stress ... And a large amount of waisted money 
When my NIS 08 - Trial is over... I'll Give NIS 09 a chance.
But if that fails me...
I'm Afraid - I'll Have To Give Up On Norton For Good 
I hope it doesn't come to that
Thanks!
Hello, Zana,
How are you?
Did you install anything before/after you Activated the Norton Product?
Maybe it is some sort of add-on? Do you have any add-ons on your Laptop? I know that the Google Tool Bar - which is an add-on -may cause problems.
You should only un-block Crimeware Protect blocked Programs if you know what they are; if you do not know, then leave them blocked. If you un-block a program that you did not mean to, then Crimeware Protect be re-block the program if C.P. is On.
N.I.S. 2008 is an excellent Product, one of the best N.I.S. Norton has; N.I.S. 2009 is also excellent.
I’m afraid I can’t help you much, but IE 7 has always hung slightly (maybe 1 second) after closing it on my machines with NIS 2007/2008. This is caused by the Norton toolbar.
Hi Floating_Red
Re : IE7 and Toolbars
Unfortunately...
My laptop didn't come preinstalled with the Google Toolbar
It came preinstalled with a HP - AOL Toolbar instead
Re : AOL Toolbar
As my ISP is actually AOL - But I really don't want to install the AOL Software on my laptop....
( Reason : AOL 9 VR Software IS Not Fully Compatible With Vista - Even though it's supposed to be )
I have decided to leave the AOL Toolbar installed for now.
It just makes it that bit easier to collect my emails.
Re : Norton Toolbar
As you probably know from my previous posts ...
NIS 08 was active on my computer from the very beginning.
It was activated by HP as part of my initial - Computer Set Up!
So I suppose you could say...
The Norton Toolbar was also preinstalled on my computer.
Re : Google Toolbar
Yes! ... I do have the Google Toolbar - Now!
I installed the Google Toolbar approximately 5 days after having my laptop.
My problems had already started by then.
It's Not Fair To Blame The Google Toolbar
I always had the Google Toolbar on my old XP - Desktop Computer
Packard Bell
I Had NIS 06 ... And IE7 - Never Crashed!
I had NO Problems with that computer... Until I Installed - N360 v1
12 month old XP - Desktop Computer ... Died!
The next Desktop Computer ( The one I have now ) - Vista
Hewlett Packard
It came preinstalled with the Google Toolbar
It also came with.... Trial of NIS 07
NIS 07 stopped working after 3 weeks
I Installed - N360 v1 .... That Did Work!
But then I stupidly upgraded to - N360 v2 .... That Didn't Work!
On That Computer - I'm now using...
AVG 8 - Paid ( Anti-Virus & Anti-Spyware )
PC Tools Firewall Plus ( Firewall )
SUPERAntiSpyware ( On Demand - Scanner )
Note!
The only time I've ever had IE7 crash on that PC ...
Was when I first got the computer ... And had the Norton Toolbar.
IE7 Didn't crash as often - Or as bad ... As my Laptop.
But IE7 ... Did Sometimes Crash
Since I've had AVG on that computer.
Inc... AVG Toolbar
Also ... Google Toolbar
IE7 ... Has Never Crashed!
New Laptop - Vista
Hewlett Packard
Preinstalled with ... AOL Toolbar and Norton Toolbar .... IE7 - Crash!
Google Toolbar - Came After The IE7 Crashes Had Already Started.
Hi Floating_Red
Me Again!
Don't Forget...
It's Not Just IE7 That's Crashed
Do you remember me saying that when I first got my laptop...
I Noticed - Crimeware Protection ... Was Turned - OFF
Well since switching... Crimeware Protection - ON
That's when I've noticed this Laptop become a lot more unstable.
As well as having a lot more IE7 - Crashes
I've Also Had.... Windows Update ( Windows Explorer ) - Crash! ... Stopped Responding
And...
When I Click On ... Start - Computer ... I Sometimes have to wait 10 minutes for it to - Load / Refresh
I never noticed this - Before I turned ... Crimeware Protection - ON
Perhaps HP left Crimeware Protection - OFF ... For A Reason
Since turning it - ON ... This laptop seems to be much slower and much less stable - Than it used to be
Note!
Vista - Uses ... Windows Explorer ... For - Windows Updates
Thanks!
Hi Cytoned
Thank You!
For confirming - proving... That the Norton Toolbar causes a Hang when closing IE7
To My Way Of Thinking...
If the Norton Toolbar can cause this - Hang on Exit of IE7 ...
It is also capable of causing problems - Opening IE7
And - Using IE7
Cytoned wrote:
I'm afraid I can't help you much, but IE 7 has always hung slightly (maybe 1 second) after closing it on my machines with NIS 2007/2008. This is caused by the Norton toolbar.
You Have Helped!
Thanks! 
Something else Zana,
On IE, you can keep the Norton toolbar enabled, but hide it - so it can't be seen -- but the protection it offers will still be there.
I'm not sure if this removes the hang when exiting IE, but it's worth a shot. You can hide the toolbar by right-clicking it, or next to it.
I use Firefox myself, and don't experience any hang when closing it with the toolbar enabled -- although I am using NIS2009.
Have you thought about trying NIS2009 to see if any of your other problems go away? NIS2008 is a great product, but NIS2009 is far superior :)
Hi Cytoned
Yep! ... I know I can Hide the Norton Toolbar
But I can't see much point in having it - If It's Hidden.
Also!
If IE7 was to keep on Crashing... While NIS 08 / Norton Toolbar is still Installed....
Hidden - or - Not Hidden!
I couldn't be sure... It's not some part of NIS 08 or it's Toolbar - Causing my laptops problems
I've thought about hiding the AOL Toolbar ... Because I don't use it that often ( Just the one button )
But Again... I can't see much point in having it - If It's Hidden
I'd have to un-hide it... Every time I wanted to check my emails.
Google Toolbar - & - IE7 Toolbar ... Are In Constant Use
Love Em!
Don't know where I'd be without those two
On My Desktop Computer...
When I first got AVG 8 ... The AVG 8 Toolbar used to cause the same kind of hang - When closing IE7
Some people complained to AVG
It was fixed within a few days
Actually...
I'm Not a massive fan of AVG
And I find the AVG 8 Toolbar ( ON - Desktop ... NOT - Laptop ) ... About as useful as a chocolate teapot
However...
The AVG 8 Link scanner Is - Fantastic!
And I do really miss it on my Laptop.
When I do a search on my - Desktop Computer...
I can see what websites are safe.
And if something nasty does try to download from a website ... I know AVG 8 will stop it!
On My Laptop...
Searching the web ... Doesn't feel safe!
Does NIS 09 have something like the AVG 8 Link Scanner?
I Do Plan On Trying - NIS 09
But I want this Trial of NIS 08 to completely run out first
Otherwise... Knowing My Luck... I'll have problems with - NIS 09
Thanks!
NIS 09 doesn't out of the box, but you can install Norton Safeweb (BETA), which is the same kind of thing: http://safeweb.norton.com/
You need NIS2009 for this though.
Hi Cytoned
Cytoned wrote:NIS 09 doesn't out of the box, but you can install Norton Safeweb (BETA), which is the same kind of thing: http://safeweb.norton.com/
You need NIS2009 for this though.
It's Still In - Beta
You'd have thought Symantec would have waited for it to be out of Beta ... Before Releasing - NIS 09
Then Again... I think NIS 09 could have spent a bit more time in - Beta
Perfection - Is Worth... Waiting For!
And.. I've heard there is still a few problems with - NIS 09
Does Norton Safeweb... Scan the websites?
OR...
Does it just work of a Blacklist - Like... Mcafee - Site Advisor?
Thanks!
Hi Floating_Red
IE7 Started Crashing again last night
So... I've Uninstalled The - AOL Toolbar .... See How IE7 Gets On Without It!
Later on...
I had trouble shutting down my laptop.
It would Shutdown... But all the lights would stay lit.
e.g.
Hard Drive - Light
This happened twice last night.
It happened once last week too!
Could NIS 08 be causing this?
My CPU is always active
Not like my Desktop Computer.
I can't wait for the trial to finish.
Even though this NIS isn't giving me error messages... I still don't like NIS 08
NIS 06 ... Was Fab!
And even though I've had problems in the past with.... NIS 07 & N360 ...
I still liked them much more than NIS 08
Even though N360 v2 was a complete Nightmare
I still liked it more than NIS 08
Fingers Crossed! ... For - NIS 09
Thanks!
Hi Zana,
There's a lot of information flying back and forth on this thread, so if I have missed something please understand it is due to the shear volume of text. However, I'll try to address a few of the topics.
1) Have you checked the version number of the NIS 2008 TRIAL? You can check that by going to "Help & Support" in the main Norton Interface then in the next window click "About", then open the Norton Internet
Security Tab. The version number will be at the top. The most recent version is 15.5.0.23.
2) Hiding the Norton Phishing Protection Toolbar still keeps you protected, and adds to your usable screen area.
3) Have you turned off the Phishing Filter in IE7? Running two can cause issues.
3) I have not experienced any appreciable "hang" time in opening or closing IE7 with the Norton Phishing Protection on my primary machine which has no other toolbars. On a secondary machine with the Google Toolbar and Norton Phishing Protection, there is a very slight delay. If I remove the Google toolbar, the delay disappears. So if I choose to use the Google Toolbar, I accept the very slight delay.
4) Every time you add a toolbar you will experience more delay as the toolbars needs to integrate with your browser. In some cases third party toolbars can conflict with each other. Additionally since many third party toolbars have active components such as pop-up blocking, you should make sure you don't have multiple instances of the same type of action running on each one.
I hope some of this is helpful to you.
Best Wishes.
Hi Phil
Re : What Version of NIS 08
I had a look what version it was last night.
Unless I wrote it down wrong last night... My 60 Day Trial is version : 15.50.25
Rather Than .23
Re : Toolbars ... And IE7 Crashing!
Like I said...
Last night I uninstalled the AOL Toolbar
IE7 was already hanging and crashing... Before I installed the Google Toolbar.
But the AOL Toolbar ... Like the Norton Toolbar .... Came Preinstalled!
And knowing AOL hasn't been doing very well - At making their software completely compatible with Vista...
I decided the AOL Toolbar was best - Gone!
Later on...
I found my laptop wasn't shutting down properly
This had also happened once last week.
Hold On... I'm Not Finished .. I'll Be Back Soon!
Sorry about that!
Chicken and Mushroom with Boiled Rice - Yum! Yum!
Couldn't Miss It!
So Like I Was Saying...
The Laptop Wouldn't Shutdown
I had to do - Forced Shutdowns
Yes... It had happened once last week.
But I had put that one down to something I'd done.
I had just changed the little red - Sleep Button .. To a little red - Shutdown Button
Forgot To Do A - Restart!
So I just presumed the computer had got a bit muddled up ... Between - Sleep & Shutdown
Every single Shutdown from then on... Until last night ... Had been absolutely fine - 12 seconds
Anyway!
This morning.... I was still having the same problem - Shutting Down
Then I thought of something!
AIM
The AOL Toolbar had an AIM symbol on it.
AIM was still installed on the laptop.
So... I uninstalled - AIM
Restarted The Laptop!
Half an hour later I tried - Shutting Down
Thank God.... It Worked!
So.... Fingers Crossed!
Thanks!
Almost Forgot...
Re : Phishing Protection
Only the Norton one is active.
The IE7 one is switched - OFF