I am furious. Norton gladly grabbed our money for a “20-device” licence, then slammed the door in our faces: three whole weeks of activation errors, zero usable installs, and a customer-support script stuck on the same hollow clichés—“rest assured” and “don’t worry”—while they do absolutely nothing. Every ticket, email, and phone call sinks into their support abyss, never to be acknowledged again, and they can’t even bother to toss us a temporary key so we’re not wandering the internet naked. We paid in full, we’re still unprotected, and Norton’s silence is louder than any apology they might fake later. This isn’t just incompetence; it’s contempt for customers. Until Norton proves it can activate the product it sells—or at least communicate like adults—avoid this company like the malware it’s supposed to stop.
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