Just adding my voice to the Local Vault Side. I think it should be up to the users to choose which one they would like to use. Being forced into the clouds doesn't sit well with many. Give us back the Local.
it’s one thing to have your credit card number floating about as you do transactions, but we are talking about access to ALL your bank logins, ALL your credit card logins, ALL your financial institution logins ALL stored in ONE file in ONE location. IF COMPROMISED EVERY PENNY YOU OWN COULD BE GONE WIHT A FEW MOUSE CLICKS IN A MATTER OF MINUTES.
I counld't agree more, it would be nicer if you'll give the cust an options to have it registered Online or locally... there is nothing wrong with that, just play it safe 
Just to add my 2 cents. Bring back the local vault, please!
On-line banking uses maybe one or two transactions at a time, easy to check for any untoward activity. Any intercept that initiates fraud is (usually) re-embursed by the bank (etc).
We're talking here, with the on-line vault, of the possible compromise of every password for every site simultaneously. The inconvenience of having to chase up each of those sites would be extremely time consuming.
Will Symantec make good any losses?
I've been ranting about this since I had lost my local vault but despite all of us here demanding/requesting the return of the local vault (which they had removed without giving us any option or explanation why) there is not one reply from the NORTON bigwigs themselves on what to do with this issue. It almost feels like that this was their ultimate goal. To get a hold of our log-in credentials.
For some reason I can't help but feel that the NSA/CIA aka PRISM had their hand on this. What's not to say that when the spooks flash their "patriotic act" badge at Norton that they are not going to comply? Even the mighty US companies Google, Microsoft, Apple, Yahoo cannot refuse a request (more like a demand) from these agencies to comply. Heck they are not even allow to divulge on to what extent they have shared (more like handed over) someone's information. Mr. Snowden's expose just confirms all this - to what extent the agency would go to know more about a "person of interest"...
Our online log-in details are a GOLDMINE for anyone who wants to get their hands on them. The CLOUD system for the Identity Vault just makes it easier (for companies who deals with these kind of services) to just hand them over.
So what's there to gain? For starters it can be one or all of the following:
Facebook, Twitter, YouTube, Instagram, various email accounts, bank details, online billing for utilities and phone (which will include telephone numbers of the people you contacted) - basically your whole life and that may include your links to friends and family and of course where you live. AGAIN - it's a gold mine. It's not just a silly program storing your log-in details - it's THE PROGRAM (software) that stores your life. In the wrong hands, it could even destroy your life - cancel payments and direct debits... send bogus (libelous) e-mails using your account... just to name a few possibilities.
So much for the "convenience" huh?
I just find it very suspicious that Norton migrated us to the cloud services without an opt out option or the choice to keep it local. One day I had my local vault and the next day it's gone and I've involuntarily subscribed to their online cloud services.
And the fact that with so much clamour to bring it back (and mind you these are Norton's loyal PAYING customers who may have been subscribing for years) goes on deaf ears worries me even more. It was so easy for them to "update" the software and totally removed the local vault option from something that was working fine for the most of us... and I see no reason why it should be HARD for them to release an update to bring it back.
Plain and simple, THEY DON'T WANT TO GIVE IT BACK. If indeed they wanted to, we would have gotten it ages ago.
Sorry but no Norton for me come 2014. Tired of this ****. I just hope that the European Union courts get a wind of this and fine Norton/Symantec just as how they did to Google for illegal username/password harvesting and Microsoft for Anti-trust violations. You gotta teach these companies a lesson or they'll keep crossing THAT line and trample into our right to privacy and consumer choice.
naps917
I agree with you on the need for a local vault.
FYI If you have been upgrading your Norton products by installing over the previous versions you will still have the local vault available. There is also a way to regain it if you want by reinstalling the previous version. Post or search in the appropriate forum board for your product if you want that information.
naps917 wrote:The CLOUD system for the Identity Vault just makes it easier (for companies who deals with these kind of services) to just hand them over.
So what's there to gain? For starters it can be one or all of the following:
Facebook, Twitter, YouTube, Instagram, various email accounts, bank details, online billing for utilities and phone (which will include telephone numbers of the people you contacted) - basically your whole life and that may include your links to friends and family and of course where you live.
I'm not sure that the encrypted data stored in your Identity Safe vault would make the NSA's job any easier than it already seems to be. The potential target accounts you mention already seem to be readily accessible to government agencies without them having to crack passwords. I don't think giving up Norton would materially decrease your exposure to potential governmental surveillance. If you are serious about what you wrote, abandoning the telephone and email (which we already know are broadly monitored) and the internet would seem to make more sense.
Wow,
That seems like a giant step backwards. To do that you almost have to move out into the wilderness and live off the land. Which might also require going to the barter system so that you don't need cash or credit, which might be checked or traced.
Good luck. I'd say 'keep us posted' but if you do drop out that won't be possible.
SendOfJive wrote:
naps917 wrote:The CLOUD system for the Identity Vault just makes it easier (for companies who deals with these kind of services) to just hand them over.
So what's there to gain? For starters it can be one or all of the following:
Facebook, Twitter, YouTube, Instagram, various email accounts, bank details, online billing for utilities and phone (which will include telephone numbers of the people you contacted) - basically your whole life and that may include your links to friends and family and of course where you live.
I'm not sure that the encrypted data stored in your Identity Safe vault would make the NSA's job any easier than it already seems to be. The potential target accounts you mention already seem to be readily accessible to government agencies without them having to crack passwords. I don't think giving up Norton would materially decrease your exposure to potential governmental surveillance. If you are serious about what you wrote, abandoning the telephone and email (which we already know are broadly monitored) and the internet would seem to make more sense.
It would seem to me that Norton is claiming ignorance. If you have the technology to encrypt the passwords in the first place, then it only seems reasonable that you know darn-well how to unencrypt it. Companies like this are in the business of telling us one thing, but doing another. Its their image they’re trying to protect, not their customers. I want to control my own destiny (so to speak). If someone compromises my local vault then I’ll live with the consequences, but at least allow me that choice.
If you mistakes with logging in Local Vault NIS2013, and want to reset your Safe Indentity, you have to go all the way back through removing/reinstalling NIS2013 and NIS2012. Because NIS2013 does not allow to reset Local Vault parameters.
Norton developers, and sellingmanagers, are drifting away from the customers.
When KIS improves their update-downloadtime they will see what I mean.
Krusty13 wrote:I know this is a rusty old bell, but I thought I'd clang it again.
Please return the Local Identity Safe feature in v21.
Agreed! As a user of various Norton/Symantec products since 1997, I normally don't make demands.
However: This is a situation numerous others feel quite strongly about, thus concur wholeheartedly with the many comments asking for the return of the local vault. I never upgraded to NIS 2013 because of the change to cloud storage and will continue to use NIS 2012 on my main box until the issue is resolved to my satisfaction. If NIS 2014 rolls out and the local vault access has not been reinstated, I'll move my passwords to LassPass. When that occurs, it will only be a short time before NIS is dumped altogether by me. It would strongly behoove Symantec to read the proverbial writing on the wall before they find themselves in the embarrassing situation of losing customers by the boatload due to such arrogance as was the case a few years ago.
scelli wrote:If NIS 2014 rolls out and the local vault access has not been reinstated, I'll move my passwords to LassPass.
Last Pass is also an online password manager.
SendOfJive wrote:
scelli wrote:If NIS 2014 rolls out and the local vault access has not been reinstated, I'll move my passwords to LassPass.Last Pass is also an online password manager.
I'm aware of that as I mentioned it, albeit misspelling the product name. Or are you saying LastPass does not maintain a local vault? If that's true, then they need to change the FAQ for the program as one of its main attractions to those displeased with the current NIS Identity Safe issue is that supposedly all password data is encrypted and stored at the local level on a user's PC. Or am I not understanding something?
I don't know if LastPass stores logins locally, but they are definitely stored online. I tried LastPass quite a long time ago and if I sign in to https://lastpass.com/ my saved passwords are still there. I don't have LastPass installed on either of my systems now.
Krusty13 wrote:I don't know if LastPass stores logins locally, but they are definitely stored online. I tried LastPass quite a long time ago and if I sign in to https://lastpass.com/ my saved passwords are still there. I don't have LastPass installed on either of my systems now.
Thanks for the reply! If this issue isn't resolved, what do you and the others here plan on using if I may ask? There really isn't any reason for us all to go through this sort of nonsense and I'm not going to be as tolerant of Symantec regarding the issue as I've been throughout the years on some other things.
The bottom line is this and I'll state my piece in plain, everyday parlance which is aimed at the suits and skirts who come up with such grandiose schemes: Bring back the option to have a local vault, so either fix the situation ASAP or lose my business.
So far I still have the Local vault by upgrading over the previous version and Tim Lopez mentioned that the Local version can be maintained by upgrading v21 over v20.
It is a pain in the butt, I know. 
Hopefully this ability will remain when v21 is released, but I, yourself and many others hope that Symantec will have a change of heart and return the option of a Local Vault.
Krusty13 wrote:So far I still have the Local vault by upgrading over the previous version and Tim Lopez mentioned that the Local version can be maintained by upgrading v21 over v20.
It is a pain in the butt, I know.
Hopefully this ability will remain when v21 is released, but I, yourself and many others hope that Symantec will have a change of heart and return the option of a Local Vault.
I'm just gong to continue using my NIS 2012 ver 19.9.1.14 until it simply isn't practical to do so any longer as that's the easiest way to maintain the ability to operate the vault locally. I'm truly hoping Symantec is listening to what we consumers are saying about this issue as well as others because that's the only way they'll stay competitive.
Like everyone else who has posted in this thread, I too want the local vault returned to its former status!! Otherwise it's certainly time to start looking elsewhere when my renewal is due. It's one thing having to go back one generation for a fresh install but going back to generations would be ridiculous.
The new version (Version 21) not only haven't returned the native support for local vault, but it also removed the "all logins" drop down menu in favor of a new window. Good for Windows 8 users (I think), but those that hate Windows 8 will also hate this version.