please sort out tracking cookies

 I BOUGHT NORTON ANTIVIRUS PROGRAM BECAUSE I THOUGHT IT WAS THE BEST BUT IN FOUR MONTHS TRACKING COOKIES HAS NOT WORKED AND I KEEP GETTING MESSAGES MY TRIAL PERIOD IS ENDED THEN NORTON SHUTS DOWN AND I HAVE TO REINSTALL WHEN I DO NOT HAVE A TRIAL. I ALSO CONTACTED SUPPORT BUT I WAS FOBBED OFF WITH EXCUSES. I REGRET BUYING THE PROGRAM. REGARDS JOHN.