I had to do a factory reset and did a full back up of my system & folders before doing so. Reset cleared the problems and I am slowly getting everything back in place from the backup.
However, all my Norton logins and passwords are on the backup (they were on the local drive before I reset) as are my identity cards. Not worried about the identity cards but I NEED these logins and it is driving me nuts trying to get them back in the vault.
Everything is back in a recovery folder on the hard drive but I still have the full backup on an external drive.
I only had the passwords on the local drive before this happened. I did try online but they were not there.
Hopefully someone can help me