@Tony ( I know it does not work yet)
You might want to look into this situation. https://community.norton.com/en/forums/crashes-android-homescreen
The user tried to contact support via the link in the Google Play store for NMS, and was told by the agent " I am sorry ____. We do not have enough resources to support the Norton Mobile Security . For the Norton apps, you need to contact the Forum"
It is one thing to send the users here if they cannot help, but to just not try.....