Popup: Norton Security Scan

Norton Security | Norton Internet Security
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Message: "This product has expired and can no longer be used."

I have NIS.  My subscription is current. What is this message about?  

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Me2You wrote:

Message: "This product has expired and can no longer be used."

I have NIS.  My subscription is current. What is this message about?  

Hi Me2You,

Welcome to the Forums!

 

Which NIS version are you running (open NIS >Support >About) and which is your OS?

 

Please also check if date and time on your system are correct.

 

 

 

 

 

 

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Hi Me2You,

 

The message may not have anything at all to do with your NIS installation.  There is a free Norton Security Scan Program, that can be installed and run and is sometimes included in some other downloads - it's considered a PUP (Potenitally Unwanted Program) by some users.

 

I ouwld first suggest to remove it via the Control Panel Programs & Features (Add/Remove Programs) and then read on if no help.

 

There ae a few threads found on a Gioogle search about it - but this thread seems to be the most helpful:

 

http://community.norton.com/t5/Norton-360/Norton-Security-Scan-other-solutions-have-not-worked/m-p/687955/highlight/true#M71441

 

let is know if perhaps you are talknig about this separate program?

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Thanks Rainbow_2,

 

I have NIS 21.1.0.18

My OS is Windows XP, Service Pack 3

My time and date are accurate

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Thanks Yank,

 

My Add/Remove Programs does show a separate program Norton Security Scan vers. 2.3.0.44 at 10.31MB

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Have you tried to uninstall it as youwould any oter prgoram?

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Yank,

 

Tried removal using Add/Remove in Control Panel and program is now removed from Program List there.

Not certain what caused it to popup in the first place, so will restart computer and run it a few days to make sure it is truly gone, then click "resolved". 

 

Great introduction to the NIS Board.  Thank you.

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You are very welcome and please do let us know if that corrected it for you.