Popup says Norton Family need to be reinstalled

Hi,

I keep getting a popup message that says that Norton Family need to be reinstalled, and no matter what I do (reinstall/ignore) the message never goes away. I tried uninstalling the Norton Family program but I always get the error message that the server is unavailable (even though I am able to connect when signing in here or with Norton 360.

Any help would be really appreciated.

Best regards

Gustavo