Port 25 Blocked

Archive
1

How do I get my Port 25 working again?  All my e-mail is stuck in the Outbox.  Is the issue with Verizon or my hardware/software?

 

Thank you.

2

How do I get my Port 25 working again?  All my e-mail is stuck in the Outbox.  Is the issue with Verizon or my hardware/software?

 

Thank you.

3

Carl

 

If you are running IE9 please switch to compatibility mode so we can see your text .......

4

Hi Carl914,

Welcome to the community!

Looks like you're using IE9 to post your issue here. Either please turn on the compatibility mode and re-post this message or use a different browser to do the same.

Thanks!

Gayathri Rajendiran
Norton Forums Moderator
Symantec Corporation

5

This is the error message I receive after I try to send an e-mail:

 

The connection to the server has failed.

 

Subject: 'Re: test 10

Server: 'outgoing yahoo.verizon.net

Windows Live Mail Error ID:  0x800CCC0E

Protocol: SMTP

Port: 25

Secuew (SSL): No

Socket Error: 10013

 

Thank you in advance for your help and input.

6

Hi Carl914,

 

Check with your ISP to make sure that Port 25 is permitted.  Many ISPs now require different ports.  See the following article for some suggested troubleshooting steps for this type of error:

 

http://www.brighthub.com/computing/windows-platform/articles/62021.aspx

7

I was able to finally find the live chat line for Verizon and they corrected the issue right away without explanation.  Everything is now working correctly again, but as far as I know, I am still on Port 25.

 

Thank you for your help.  With so many things, knowing which party to go to for such problems is most of the battle.

 

Thanks again.

8

Sounds like something was amiss with your authentication to access the Verizon servers.  Glad to hear you got it fixed.

9

I am having the same problem, on and off, because according to AT&T, port 25 is unsecured.

 

They recommended that I use port 995 and keep ssl checked. Fine, but where do I do this.

In Norton, or OE? Will check again

 

10

according to the link at

 

http://www.att.com/esupport/article.jsp?sid=KB402159#

 

OE users using POP3 should use port 995 for incoming mail, and port 465 for outgoing. Check

the SSL box. Seems to work. Sorry for posting before checking all options, but it might help someone

else.

 

R