It seems that a few people are electing to run the Power Eraser Tool before seeking help on the forums.
Please remember this is a powerful last resort tool, and should only be used with caution.
https://security.symantec.com/nbrt/npe.aspx
This is the warning Symantec posts on the page.
Because Norton Power Eraser uses aggressive methods to detect threats, there is a risk that it can select some legitimate programs for removal.
Twice, in the past, I called tech support with a question (before i discovered the forums) and was surprised at how quick they were to suggest NPE.
As it's now bundled with NIS, I'm not surprised ! However, the warning still remains that in inexperienced hands, it can be dangerous...
Oh, your warning is totally good and relevant! It's just that, thinking back, I'm baffled at how quick customer support was to suggest it. In one case, five minutes on the forum (which I didn't then use) would have solved my issue.
I'd actually be scared to use NPE, now, because if it broke something, I wouldn't have the foggiest idea how to fix it.
Roane, I'd be VERY loath to use it, and then only with *expert* advice !......