computer wont boot after power eraser.
Hello, I tried Power eraser with the root kit scan option enabled it instructed me to reboot to safe mode so I did.
The problem my system doesn't load the modem drives in safe mode so the scan was not completed I rebooted
and my system reported hal.dll was missing or corrupt.
I rebooted again pressing F8 and found a new entry in my boot menu "WINDOWS (DEFAULT)" choosing that line always results in the hal error the other two lines are fine I can bootup no problem regular Windows XP and windows recovery console.
I know about MSCONFIG and STARTUP AND RECOVERY the line for this "WINDOWS (DEFAULT)" just is not in BOOT.INI file I've even unhidden system files.
How do I get rid of it and set the default boot order back to the way it was before I tried NPE?
If it matters I also tried Norton security scan but cancelled it because there's no way my dialup provider will let me keep a connection long enough to download a 133 meg dat file.
Quads
Thank you.
I had to use the Microsoft link.
When you have tried the advice from F 4 E, please let the rest of us know, if it has helped...
Hi, klaiberc. What makes you think you're infected ? The NPE is a last resort tool and should only be used if you know what you are doing as it can delete critical system files.
You could go to one of the free malware forums we recommend, where an expert will check your system.
http://www.bleepingcomputer.com/ (link is external)
http://www.geekstogo.com/forum/ (link is external)
http://www.cybertechhelp.com/forums/ (link is external)
http://forums.whatthetech.com/ (link is external)
http://qmalwareremoval.freeforums.net/ (link is external)
Pick one, and stay with that expert until your system is declared clean.
Or you can take advantage of the Norton Virus Protection Promise.
https://support.norton.com/sp/en/au/home/current/solutions/v62458994_EndUserProfile_en_us