Prevent Norton from deleting downloaded file and/or disabling Norton

I am using Norton Security Suite provided in conjunction with Comcast.  Note that when installed, I followed the approach NOT to include the extra Comcast "features".

I am trying to download a file to a Windows 10 machine, but Norton keeps on deleting it.

I've read articles about creating an "excluded folder" or sending Norton confirmation that it was a false positive, and I've gone through all the Norton tabs, but there appears to be no way to do so.

Right-clicking on Norton on the toolbar gives options to disable the firewall, but they are greyed out.

How do I prevent Norton from deleting a downloaded file which it incorrectly thinks is a threat?