Privacy Monitor bug

So I click on the privacy monitor on my iPhone and a blue loading circle appears and then it never fetches the information. it’s clearly an issue

Pasman:

Same problem of spinning circle on my mobile android phone, galaxy s21 ultra. Been that way for last 6 months.

 What Android version is on your device?

What version of Norton 360 Android do you have? I have version 5.73.0.231020003 and I see the same you are seeing. I'll escalate your post so the appropriate Norton team can look into it.

It will help if you can send logs to Norton for diagnosis of the issue. Open the 360 app and tap the three bars at the top left. Tap on Settings > General, and scroll down to the Logging section. Turn on Enable Debug Log. Then continue using your device until your issue happens again. After the issue has happened, go back to the Debug Log settings and then tap on Send Error Report with log files. In your submission please include "forum 'your username' " in the Case ID section of the report. Also include a link to this thread. You can turn off logging when you have sent the logs.

If you do send logs, please let me know and I'll notify my contacts to look for them.

Same problem of spinning circle on my mobile android phone, galaxy s21 ultra. Been that way for last 6 months.

Yes is working again thank you

@Mr._.bot

Have you check your Privacy Monitor? I just checked and mine is working again.

 

I just checked on my iPhone SE 2022 on iOS 17.0.3 and I am seeing the same as you. I'll escalate this thread so the appropriate department gets the information.

For the record, what iPhone and iOS version are you using?