hi there, i am trying to back up my hard drive using norton ghost v14 (am running windows vista). i did an initial full backup some time ago and when i start ghost, i go to run or manage backups:
in this window i highlight: "drive backup of (C:\)" when i try to run the backup i get the following message:
"this operation cannot be performed while windows is running. you must complete this operation inside the recovery environment."
i last did a full backup about 488 days ago so i thinks it's kind of overdue!! i have been doing file backups but cannot seem to read the "fbf" files so don't have any way of checking what has been backed up as i go along.
i'm afraid my computer skills are rather basic and would appreiate any help with this.
regards
alan