I bought a new computer. In cleaning out my old computer I deleted my Norton on-line backup set without realizing that I should have deleted the backup files from the Norton server before doing that. How can I now clear out those backup files from the old computer off on-line storage so that I will have space for backup from my new computer? (I use Norton 360, current version.)
Clay
Yes, I have 360 on the new computer as well as on the old one. (I have delayed wiping the old hard drive until this issue is resolved.)
However, in order to delete files backed up on-line in 360 you have to have the backup set used to perform the backup selected in "Manage Backup Sets." Otherwise the "Delete Backed up Files" link on the "Where" tab is grayed out and inoperative. So once the set is gone you can't get there from here as far as I can tell. I can not find a way to recover the deleted set or to delete the files backed up on line using that set by any other means.
Clay
I bought a new computer. In cleaning out my old computer I deleted my Norton on-line backup set without realizing that I should have deleted the backup files from the Norton server before doing that. How can I now clear out those backup files from the old computer off on-line storage so that I will have space for backup from my new computer? (I use Norton 360, current version.)
Clay