Problem registering with "Norton SafeWeb"

Our site was rated by "Norton Safeweb" as containing an infected file.

 

I've cleaned the file, but now I can't get safeweb to reavaliate the site.

 

The problem is that our site uses a three-level domain name (www.prrj.mpf.gov.br). I'm responsable only for "prrj.mpf.gov.br", not for "mpf.gov.br". But when I try to register as owner of website, it registers only as "mpf.gov.br".

 

I've downloaded the authentication file, and put it on website root dir --- my website ---, but as it gets only registered as "mpf.gov.br", I cannot pass the ownership verification, as safeweb verifies "www.mpf.gov.br, not "www.prrj.mpf.gov.br"