My ID Safe Vault is set with the automatic backup feature "ON". These backups were created every day by NS. But after 05-13-2015, the automatic backup stopped. This same problem happened a few months ago and then for some unknown reason, NS suddenly began creating the backups again. I have never changed my ID Safe settings. The automatic backup feature has always been “ON”. Until this is resolved, I can do the backups manually, but I don’t understand why this problem happens at all.