Problem with Norton Family VPN and Norton 360: Safe Web VPN

My child iPad was installed Norton 360 Deluxe when iPad was bought.  Recently, I started setting up Norton Family on this iPad.  In the iPad > setting > VPN, there are Norton 360: Safe Web VPN and Norton Family VPN.  When Norton 360 safe web VPN was chosen, no web site was blocked in Chrome.  However, when Norton Family VPN was chosen, web sites of my choice were blocked.

Then I remove Norton 360 Safe Web VPN.  Unforturnately, Norton 360 Safe Web VPN could be set up again in Norton 360 App installed on iPad freely by my child  

So I would like to seek advice on this.  My child claimed that some web sites could only be run successfully in Chrome.  

I know that restricting Chrome is one of suggested method.  However, I would like to know how to permanently prevent Norton 360 Safe Web VPN from being set up again when Norton Family VPN is running.

Hi @Arcoxia1995

Thank you for reaching out to the Norton Family forum.

You can install both the apps on the same iOS device, but only one VPN can be enforced at a particular time. Since Norton Family's protection includes the Web protection feature provided by Norton 360, it is recommended to enforce Norton Family VPN at all times.

It is not possible to permanently prevent Norton 360 Safe Web VPN from being set up when Norton Family VPN is running. However, when Norton Family App is launched it will re-enable the Norton Family VPN or it can be enabled manually by selecting Settings > General > VPN & Device Management > VPN > Norton Family.

Thanks,
Norton Family Team