Problem with Order?

Norton Security | Norton Internet Security
1

I ordered Nortan360 but got the following message.

 

"We want to let you know...

There is a issue with your order for the following reason: 

The payment processing system is currently unavailable. We will notify you by email when your order has been processed 

We apologize for the delay."

 

Since then I never got any additional information. What are my next steps?

 

Kr

Stefan

2

Hi flasher213,

 

Please contact Symantec Customer Service at the link below (for US and Canada); you can use the chat feature for free:
http://www.symantec.com/norton/support/contact/contact.jsp?pvid=cs

The support agent should be able to help you with this issue quite quickly. Please tell us how it goes - thanks :-)

3

Thanks for your help. 

 

They were able to help me out. 

4

Hi flasher213,

 

I'm glad they were able to help you out :-)

 

If you consider your question answered to your satisfaction, please mark this thread solved by clicking on the grey "Accept as Solution" button of the post which solved your issue, that way other viewers know that your question has been answered and can see the solution directly. Thanks :-)