Problem with Safeweb verification

Hi.  Hope someone can help.  I have a website that I am trying to get verified - if it helps I have norton Internet Security too.  The website has been written by someone else who I am not on particularly good terms with anymore and I therefore can't access the root directory.  Also I have tried to put the long code into the 1 and only meta-tag box I can fill in but I still can't get verified (this is still in there at the moment).  Is someone able to have a look at my site and tell me how I can get verified as my customers are being put off coming to my site.

 

Many thanks for any help,

Karen