Problems downloading Norton Anti Theft to my Apple i-pad

I've just purchased Norton 360 and Norton Anti Theft [both for 3 devices]. No problem with 360; I've successfully downloaded that to my Windows Desktop and Laptop PCs and have one licence remaining. I have managed to downloaded Anti Theft to my Laptop and Smart phone, but every time I try to download it to a third device [my Apple i-pad] by accessing the Norton Mobile Security App, I receive an error message "No License". I can't understand why this should happen, as I should be able to download it to three devices and I haven't put it on my Desktop PC, so there should be one remaining licence.

 

Please can someone help?

 

Was the Anti Theft included as a package deal with 360? ie, do you use the same product key to activate both products. If so that is why the license issue.

 

You have installed on the desktop and laptop. That is 2 devices. Then you installed on your smartphone. That is the 3rd device. The iPad is a 4th device, and it seems you do not have enough licenses for that.

 

If this is not the case, then you might be best to contact Support via online chat and ask them for help with your issue.  www.norton.com/chat

 

Please let us know what they say.

 

 

 

Thanks, for your response. Yes, it was part of a package with 360, but as  each item was listed separately (and was priced separately), I assumed they were separate products, so didn't have to install Anti Theft on the same three devices as 360.  It seems I was mistaken. I guess this means that the only other device I can download Anti Theft to is my Desktop and there doesn't seem much point in doing that. I think you've answered my question though.

 

You can still contact Support as I suggested, to see if they can offer the best way to get an additional license for the iPad.

 

FWIW  I think you can get the same functionality for the iPad by using the iCloud software for free. That is what I use for my iPad.