Problems installing on Mac

Hello - I have not been able to install NSM on a Mac despite trying to restart and reinstall. The point it gets stuck at is during the Installation phase on a screen that says "Connecting" at the top and "validating credentials" at the bottom. It just sits there. Any suggestions?

Hi sandawilson,

 

what version of mac OS are you using?

 

 

Thanks,

Katie

10.6.8

Hi sandawilson,

 

Thanks for the update.  The OS version of Mac is supported.  I'll check the issue with the Mac team for further investigation.

 

 

Thanks,

Katie