Problems installing Safety Minder on one computer - other computers fine

Hello ,

 

I have been trying to download safety minder and I go throught the entire process, but once I enter my e-mail address it accepts it and when I enter my password the  process stops while"validating credentials" a secong later it advices (not Responding) at the top of the page... WHY??? I have disabled everything including my Norton... Help please... Thank you

 

 

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