Hi last night i was on my laptop when i got a pop up saying that my nortons trial had expired and i would need to renew. This was not a trial it was 1 year nortons 2.0 2015 for 1 pc purchased through nortons via amazon and installed on 3/2/15. today i logged into nortons again (after searching high and low for the product key which i cannot find) and alas it again says i have 145 days remaining. All fine, so i thought. Now its red cross telling me my pc is at risk as it needs to be scanned for viruses spywear. the scan has been done 3 times now and all is coming back clear. .but its still saying the same thing. the only thing i can identify is that is saying initial firewall rules update fail. i have ran live update but it too is saying it cannot update 2 items.
Any suggestions? i am not great with computers and as mentioned no longer can find the product key.....