Problems with my own program

Hello,
I am author of software product located here
http://www.pokelator.com
First users of my product users complain that Norton tools thinks that
this product is dangerous.

Here is report, that i got from one of them:

 

Full Path: c:\documents and settings\pokelatorsetup.exe
____________________________
____________________________
On computers as of:
8/17/2011 at 8:16:30 PM
Last Used:
8/17/2011 at 8:16:29 PM
Startup Item:
No
Launched:
No
____________________________
____________________________
Very Few Users
Fewer than 5 users in the Norton Community have used this file.
____________________________
Medium
This file risk is medium.
____________________________
Threat Details
Threat type: Insight Network Threat. There are many indications that this file is untrustworthy and therefore not safe
____________________________
Origin
Downloaded from http://www. pokelator .com/download/PokelatorSetup .exe
http://www. pokelator .com/download/PokelatorSetup.exe Downloaded File pokelatorsetup .exe
(WS.Reputation.1) from: pokelator.com
pokelatorsetup.exe
____________________________
File Actions
File: c:\documents and settings\pokelatorsetup.exe
Removed
____________________________
File Thumbprint - SHA:
effdc75adab2f294b0249f2566f9d342f024be851e8985f25c 327efc805286af
____________________________
File Thumbprint - MD5:
2b822820b7467e3212969b16715d6399
____________________________

 

Analyzed file could be found here
http://www. pokelator .com/download/PokelatorSetup .exe

 

Please, answer what could i do to make my program not suspicious to Norton tools.
I am ready to provide any information that you need.

 

If you can't provide such advice for free, then please inform the conditions for providing such services.

 

[Edit: Removed the hyperlinks to direct downloadables to conform with the Participation Guidelines and Terms of Service]

 

Hi Volchik,

 

You can request to have your software whitelisted here:

 

https://submit.symantec.com/whitelist/