Problems with NIS 211 and Windows Live Mail

I have recently switched my mail client from MS Outlook 2007 to MS Windows Live Mail. Ever since  NIS 2011 dose not block mail from senders I wish mail to be blocked. I have tried "Add sender to blocked sender list" as well as "Add senders domain to blocked sender list", to no evail, their mail is gettin into my Inbox rather than into the Junkk mail box.

Am I doing something wrong, or is NIS 2011 not compatible with Windows Live Mail?

 

Thanks in advance

Rudi

I have recently switched my mail client from MS Outlook 2007 to MS Windows Live Mail. Ever since  NIS 2011 dose not block mail from senders I wish mail to be blocked. I have tried "Add sender to blocked sender list" as well as "Add senders domain to blocked sender list", to no evail, their mail is gettin into my Inbox rather than into the Junkk mail box.

Am I doing something wrong, or is NIS 2011 not compatible with Windows Live Mail?

 

Thanks in advance

Rudi

Rudi --

 

Just to clarify -- when you say "blocked" do you mean never downloaded from your ISP or do you mean, as I think AllenM has assumed, that it is not sorted into the Junk folder?

 

To be honest I don't know whether Norton can stop the download ....

Thanks Allen for your quick reply.

I am runing Windows 7 Home Preimum 64 bit

My Norton program is Norton Internet Security 2011 Version  18.5.0.125 running at 64 bit I presume

Windows Live Mail 2011 is Build 15.4.3508.1109

 

The Emails in question are tagged with " NortonAntispam"  but are still getting into my In Box, i.e. they are noymoved to my Junk Mail Box.

I tried your suggestion of pressing the Alt Key while in Windows Live Mail, but I do not get a new Message Bar or a option to see TOOLS.

Insted what happends when I press the Alt Key the display shows me aa H under Home Tab, an O under the Folder Tab and a V under the View Tab etc.

When I go the the Options Menue I get various configuration options but no where can I find a possibility to change the message rules.

I don't know if I am doing something wrong or if this is part of the new Windows Live 2011 program.

I would be very greatful if you can help me with this.

 

Regards

Rudi

 

Thanks for you comment.

I understand that Norton cannot prevent the downloading of the messages in question to my Mail Client, I just want them to be filed in the Junk Folder, as they used to be with Outlook 2007.

 

Regards

Rudi

HI RudiL,

 

I don't normally use Windows Live Mail but I do have it set up on my test laptop which is where I done the testing. However it turns out that I have Windows Live Mail 2009 on my Windows 7 laptop.

 

So I done a bit more research and found the following link which talks about how to set up message rules in the 2011 version.

 

http://social.microsoft.com/Forums/en/whatforum/thread/4800c443-25df-4b11-8899-def3672bf2f7

 

Please let me know if this helps and if not I will try to update my Windows Live Mail to 2011 so I can do some further testing for you.

 

Best wishes.

Allen

Hi RudiL,

 

I went ahead and updated my live mail to 2011 version and it is just as my previous link shows. From the Folders tab you can click on Message rules and the rest should be as I mentioned in my original post.

 

Please let me know how it goes.

 

Best wishes.

Allen

THANK YOU Allen.

I had missed that Tab in the Folder Option as well, don't know why as it is quite large.

I will now set the rules and hope that it will work.

I will comment once I have done/tested that.

 

Regards

Rudi

Hi Rudi,

 

You are most welcome. :smileyhappy: Hopefully this will do the job for you. I have tested the "functionality" on my test laptop and it works properly there.

 

Best wishes.

Allen

Rudi,

 

OK Then what the link given does is what I do -- Open the Folders toolbar and select Message Rules then create one based on Subject contains Norton AntiSpam  and Move to Junk  and save it.

 

You can then use Apply Now but if you check out this thread which I started on the WLM Forum

 

Change default folder from "Storage Folders" when making new rule and use Apply Now 

 

 

You will see that it has some peculiarities. As I've said, I Browse and select the Inbox instead of Storage Folders and then it works on any that were left in the InBox but if you've been moving or deleting them manually then no need. In future it will filter the incoming mail into the Junk Folder

 

I wish I understood the bit about Storage Folders so if you do please put me out of my misery!

I have read the suggested thread, but as you I do not understand the purpose of the Storage folders. I too assumed that folders/files transferred from other mail clients would reside there, as that is where my file structure was copied to.

I have my many of my folders under my Inbox and copied all the old files to these folders.

Now when I create a message rule to have certain message moved into a particular folder, the default folder is my main mail folder ( one above my Inbox folder), but I can easily move/designate any folder in my folder structure. 

BTW I agree that WLM would benefit from a user manual or good help system.

 

Regards

Rudi

I think we are both on the same page with the same kind of installation.

 

When/If you use the Apply Now you can apply it to any folder if you know that that is where the messages you want moved are located including to the Inbox if you think there may be some that are there.

 

Or you can apply it to the Root ISP line in the tree and it will then go through every folder -- including however the Junk folder so it better be empty unless you think something might have gone there by mistake and not been seen by you.. I have done this sometimes when say setting up a new rule to deal with something rom the past that might have been filtered or manually moved.

 

If it has been filtered somewhere by an existing rule and you are keeping that rule unmodified then you need to use the Move Up / Move Down control on the first Email Rules screen after selecting the rule so that you can place the new rule before the old one ... if you see what I mean.

Hugh

It appears that you have a more complicated setup/need than I do.

I will be monitoring my filters for the next few days and get back to this forum.

Again thanks to all who helped .

 

Rudi

I do have a bunch of folders for mail including one for eamil advisories from here that give me the links to new messages as well as for different parts of my scattered family, Computer advertising, Technical Information, Bank and Credit card email, Community library reminders ......

 

And like you I guess I have the folders that Windows Easy Transfer brought across not all of which I recreated.

Hi Rudi,

 

Good to know this worked for you.

 

Best wishes.

Allen