Problems with Norton Bootable Recovery Disk

Hi all...

 

I'm looking for help to get the bootable recovery tool working

 

I downloaded the NBRD tool and when I run the wizard, I get the first screen asking for the kind of media to choose - "Create a CD/DVD Media" , "Create an ISO file" etc.  

 

When I select the media type, I then get the next screen as normal - "specify drive" "add drivers" "choose language"

 

I make sure the settings are right and then click next and I then get the following popup box - "Please connect to the internet to download virus definitions"

 

I know there is an internet connection and Norton Internet security 2010 is working and up to date.

 

I get this message regardless of the media type I choose

 

what can I do!!?

 

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