Problems with Trojan Gen 2

Hello everybody!!

 

Somebody can help me with a problem in my computer?

 

I'm having a problem with Trojan Gen 2 for weeks. My computer have Symantec Endpoint Protection. I'm using Windows 7 64bits. I made some scans but never fix the problem. The Antivirus always sent the infected .tmp file to quarantine, but it is very annoying when this window appear like 100 times.

 

Thank you for your help!!

Hello everybody!!

 

Somebody can help me with a problem in my computer?

 

I'm having a problem with Trojan Gen 2 for weeks. My computer have Symantec Endpoint Protection. I'm using Windows 7 64bits. I made some scans but never fix the problem. The Antivirus always sent the infected .tmp file to quarantine, but it is very annoying when this window appear like 100 times.

 

Thank you for your help!!

Thank you Quads! I will follow the instructions.

 

Have a great day!